An order management system (OMS) is an integrated software system that optimizes firms to manage service orders from online entry through order confirmation.
It consolidates fulfillment information across all sales sources to provide accurate visibility into fulfillment tracking throughout the fulfillment workflow.
An OMS enables firms oversee the entire order journey smoothly, from the point a client enters an order to its timely completion and required return.
It optimizes stock management by furnishing accurate visibility on stock quantities and order details, allowing businesses to enhance their fulfillment methods and enhance buyer service.
An effective OMS links with other corporate order management system systems order management system like ecommerce platforms, fulfillment management systems, financial software, and logistics carriers to support a integrated order fulfillment workflow from oms beginning to completion.